Cloud Container Architect

Rackspace

https://rackspace.jobs/blacksburg/virginia/usa/jobs/

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Human Resources

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Job Description

APPLY: https://rackspace.jobs/blacksburg/virginia/usa/jobs/

Overview & Responsibilities

Rackspace is seeking a Cloud Container Architect to join our OpenStack Private Cloud team full time in one of our offices or REMOTE Work from Home.

PRIMARY RESPONSIBILITY:

Responsible for the design and support of OpenStack Private Cloud platforms.

JOB COMPLEXITY:

  • Is an ambassador for RPC through their attendance in OpenStack conventions, conferences, meetups, etc.
  • Acts as an advocate for the customer within the RPC organization.
  • Effective communicator at all levels from technical through to non-technical directors.
  • Displays a basic level of business acumen with an eagerness to fully understand a customer’s strategic and non-technical needs.
  • Deploys, maintains, and upgrades the customer’s OpenStack infrastructure ensuring a smooth operational experience for their assigned base.
  • Responds to support requests and co-ordinates Rackspace/Customer support teams where appropriate within both tickets and phones.
  • Serves as an on-call emergency escalation support resource 24/7.
  • Ensure appropriate technical documentation is in place for customer solutions (to include Runbooks, Network diagrams, and Environment diagrams).
  • Identifies opportunities for growth and passes leads to an Account Development Manager or RPC Sales Overlay.
  • Assist Product team with implementation of new features in Rackspace Private Cloud.
  • Work closely with sales teams during large scale implementations or non-standard deployments.
  • Pro-actively seek opportunities to review solution architecture then puts forward and implements proposals for improvement.
  • Supports the Account Development Manager in customer projects.

Qualifications

EXPERIENCE/EDUCATION:

  • Bachelor’s degree in Computer Science, Technology, or a related field.
  • RHCE level Linux skills with at least 8 years of Sys Admin experience in a production Linux environment.
  • 1-2 years of OpenStack experience required.
  • RHCA Preferred.
  • High school diploma or GED required.

KNOWLEDGE/SKILLS/ABILITY:

  • A passion for virtualization technology and open cloud standards.
  • Ability to create and maintain customer loyalty by serving customers above and beyond their expectations.
  • Strong attention to detail.
  • Motivated self-starter, who demonstrates good focus on completion.
  • Able to multi-task and remain effective under pressure.
  • Proven strong verbal and written communication skills, with colleagues and customers.
  • Intermediate to expert knowledge ofTCP/IP,VLAN, Bridging, routing, firewalls, DNS and load balancers.
  • Intermediate to Expert working knowledge of hypervisor configuration (KVM, XenServer, etc), Mitaka/Neuton, Nova, Cinder, Glance, Keystone, Swift, Ironic, Storage protocols (NFS, iSCSI, FC), and virtual networking and storage configuration,MySQL, Python, and IP Tables.

NICE TO HAVES:

  • Experience working with Kubernetes and Docker container platforms
  • Experience working with OpenStack
  • Experience working with Ansible
  • Experience integrating monolith/microservices applications with existing systems
  • Experience in agile methodologies
  • Experience with other cloud providers AWS, Azure, GCP
  • Experience with Terraform
  • Development experience
  • Have experience gathering and understanding customer business requirements.
  • Have a consulting background and are comfortable working directly with customers.
  • Willing to travel

 

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