Information Technology Technician

VCOM

www.vcom.edu/employment

Name
Robby Hudson

Email
rhudson@vcom.vt.edu

Job Description

This position provides Level 2 end user support. Responsibilities include diagnosing and troubleshooting a wide range of software and hardware issues. Provides support with Moves, Adds, and changes (MAC's). Assists Faculty, Staff, and Students with workstation and application support. Fundamental knowledge of Microsoft enterprise environments including Tier 1 Domain administration, SCCM, WSUS, Office 365, Microsoft Office Suite, and Macintosh Apple products. This position reports to the Director of Information Technology.

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