Only a medical diagnostics company focused on studying the bacteria in your intestines could produce a publication called the "Diarrhea Digest" without batting an eyelash, and if you find yourself wondering if the folks at TechLab list "a sense of humor" in the Required Skills section of their job descriptions, you're not alone.
When it comes to results, however, TechLab is no joke. Their sustained, international success has a little to do with their niche market and a lot to do with their focus on quality. Read on for more from TechLab Co-Founder and Chairman of the Board, Tracy Wilkins.
If your grandmother were to ask what your company does, what would you tell her?
My mother was eighty when she called me to ask that question: “Son, I know your company does something with people’s anuses but I don’t remember what.” Well Mom it is sort of like that: when you have an intestinal problem and the doctor sends off a sample to find out what is wrong – the hospital or laboratory uses our tests to find out what ails you. So Mom, we are actually a diarrhea company.
What differentiates your company from others in the industry?
We are #1 in the #2 business. We are totally focused on our relatively untouched niche. Other companies produce a range of products in all sorts of areas, [but] we are very anal. We are also totally focused on quality and have never had a recall and have never had any problem with the FDA.
Of all your company's achievements, which are you most proud of?
Our company had a total investment of $50,000 and we grew that into a company with $25 million in sales and 125 employees. TechLab is an American Manufacturing Company. We make money the old fashioned way: we earn it. Forty percent of our sales are overseas and our products are sold in almost every country in the world.
In broad terms, what have you thought of your experience in the CRC?
The CRC gave us instant credibility with large companies which helped us to obtain research contracts to fund our work in the early years. The environment has helped us to attract the great employees who have built this company; some of them have been with us for over 20 years!
How has being in the CRC helped your organization become who they are today?
Without the CRC we would not have a company. We came out of the university just as the CRC was formed. The CRC built a lab for us and rolled the cost into the rent, arranged for a $50,000 loan from the local development authority, and supported us as we grew and needed more and more space. Our [original] laboratory was in the second building built in the CRC. We now own our building on leased land in the CRC.
Can't get enough? Read even more at https://www.techlab.com/.